Privacy policy

Privacy policy

At Calyuva, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.


1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, shipping and billing address.

  • Order Information: Products purchased, order history, payment method (we do not store full card details).

  • Device Information: IP address, browser type, device ID, time zone, and cookies for analytics and performance.

  • Communications: Emails or messages sent to us, including WhatsApp or support queries.


2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Provide customer service and support

  • Communicate with you about orders, offers, or product updates

  • Improve our website functionality and user experience

  • Comply with legal obligations


3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties:

  • Payment processors to complete transactions

  • Logistics and courier partners for shipping

  • Marketing and analytics services for improving our offerings

  • Legal authorities if required to comply with laws or regulations


4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable website functionality

  • Analyze traffic and performance

  • Remember your preferences for a smoother experience

You can adjust your browser settings to disable cookies, but some features may not work properly.


5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, loss, misuse, or disclosure.


6. International Data Transfers

As an international brand, your data may be transferred to servers outside your home country. By using our website, you consent to this transfer, storage, and processing.


7. Your Rights

Depending on your country’s privacy laws, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data (subject to legal limitations)

To exercise these rights, contact us at: calyuva01@gmail.com


8. Retention Period

We retain your personal data only as long as necessary for order fulfillment, legal obligations, and our legitimate business interests.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the site indicates acceptance of the revised policy.

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